At Opal Travel Group we want to thank you for trusting us with your personal information. As always, we’ll be working hard to keep that trust, so you can stay up to date with our latest offers. In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc. The information may also be supplied to public authorities such as customs / immigration if required by them, or as required by law. If we cannot pass this information to the relevant suppliers, we cannot provide your booking. In making this booking you consent to this information being passed on to the relevant persons. We will not pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities or dietary / religious requirements.  We are under certain binding legal obligations, such as accounting to the government for tax and making financial records available for audit. In such cases, we are typically obliged to retain data for up to seven years from the date of transaction.

We collect information about you when you register with us or make an enquiry about our products and services. Your data controller is the Operations Director at Opal Travel Group Ltd. You are entitled to a copy of your information held by us. If you would like to see this, please contact us. We retain full contact details and other information of all customers who book a package in secure files and electronic storage facilities. We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at enquiries@www.opaltravelgroup.co.uk